Get In Touch With Us
Have questions or need support?
Reach out to us through the form or contact us directly.
Frequently asked questions
How can I contact with Bois - FM support?
You can reach our support team through the contact form on this page or via our dedicated email support channel.
Which cryptocurrencies and fiat currencies do you support?
We currently support major cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), and Tether (USDT). For fiat, we work primarily with Euro (EUR) and US Dollar (USD).
Is KYC verification mandatory?
Yes. As a licensed VASP company operating in the EU, we require every client to complete KYC (Know Your Customer)verification before using our services. This ensures the security of your funds and compliance with European financial regulations.
Why is it important that Bois - FM s.r.o. is a licensed VASP in the EU?
Being a licensed Virtual Asset Service Provider (VASP) means that our company operates legally under strict EU regulations. This ensures transparency, customer protection, and financial integrity. It also means your transactions are more secure, your personal data is protected under GDPR, and you can trust that you’re working with a verified and accountable company — not a grey-market exchange.